GENSHIN IMPACT MERCH IS LIMITED AND WILL NOT BE RESTOCKED.เณƒเฟ”*

Policies & F.A.Q

๐ŸŒ Processing Time/Tracking -
Usually, we ship all products out within 1-2 business days, excluding holidays and weekends.

All orders will come with a tracking number automatically and will be provided to you once the label is purchased.

๐ŸŒ International Shipping -
We currently ship worldwide, but keep in mind when you order there may be taxes/duties/import fees you may need to pay in order to receive your order from the mailing company.

๐ŸŒ Refunds/Returns Policy-
We currently do not accept any refunds or returns at this time.

F.A.Q 

๐ŸHow do I care for my clothing
We recommend the following - machine cold wash only, use a mild detergent, dry on a low setting, do not dry clean, and do not iron any of the embroidery or sleeves. Following this care guide will give your crewneck a much better life!


๐ŸWill you re-stock any past apparel designs? -
We currently have no plans on doing so, whatever is left in stock will be the last amount of it, unless stated otherwise!

๐Ÿ Do you do exchanges? -
We do not do sizing
/any exchanges, so please measure yourself beforehand if you are worried the product will be too big or too small. These crewnecks are on the oversized side, so please measure yourself if you are unsure!